Dear Dr Cilliers,
You may recall that, when I first sought your professional services as an emergency almost four years ago, previous dental experiences had induced in me anxiety levels verging upon phobia. From then on, your expert attention, detailed explanations, good-humoured reassurance and pain free treatments have allowed me to re-establish regular visits including extractions, impressions and the fitting of an extremely comfortable plate.
Similarly effective are my hygienist visits to dental hygienist Ms. Andrea Patrice, whose experts advise, gentle touch and thorough treatments are immensely valuable in maintaining oral health and keeping me pain free.
In addition, the welcoming and caring attitude of nursing and reception staff in surroundings that are not only relaxed and comfortable but re-assuringly hygienic in these days of super bug infections, all contribute to re-building and maintaining my confidence and security.
Yours sincerely, 
P. Stevens, 21st April 2008
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